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Help

Subscriber Access Difficulties

  1. If when attempting to register for the first time you are taken to the "Northern Miner Online Order Form" page instead of the "Subscriber Information" or the "Login" page:
    • You may be using a different e-mail address than the one entered into our database (e-mail addresses must be exact or the database will not recognize the user.)
  2. You have viewed Northern Miner online before but now you are asked to enter your e-mail address and password:
    • It would seem that one of two things has happened:
      1. The cookies in your browser have been deleted. Your password is saved in a cookie text file. This is to allow you to access Northern Miner without having to enter your password each time. Often cookies are stored in temporary files and sometimes inadvertently they are deleted. If this is the case you will need to request a new password.
      2. You are trying to access Northern Miner from another browser, workstation or remote location. Since the password is saved in a cookie only the browser that you initially registered on can be used without needing to request a new password.

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Request a New Password

  1. Go to the Northern Miner homepage at www.northernminer.com
  2. Click on the any article link
  3. On the page where it says "This is a paid subscription site" insert your e-mail address and click <OK>
  4. At the bottom of the page where it says "Email my password to me" select this link
  5. Click on <Email My Password> button
  6. When you receive your new password copy and paste it into the password field on the User Login page as sometimes typos are made. This happens because, when viewed with a serif font, such as Times New Romans, numbers can look like letters and visa versa (e.g., the number "1" and the letter "l".)

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Cookies

A cookie is a small bit of information placed on your computer by a Web page. It is used to identify you to the Web server. It tells the server who you are when you return to a page at the same Web site. Your browser will only send a cookie back to the Web site that originally sent it to you. A cookie cannot run any programs, deliver any viruses, or send back information about your system.

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Disclaimer

The information above is provided to assist Northern Miner online subscribers to identify the most common problems we have encountered when accessing our Web site via the Internet. It by no means covers every scenario that is possible. A user's ability to access any online Web site depends on your Internet Service Provider, your organization's Network, the software you are using, etc. If your particular question is not addressed herein, please contact your System Administrator.

For further information or to comment on our Web site(s), e-mail: northernminer2@northernminer.com

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Make New Northern Miner Your Home Page

You can make Northern Miner your browser's home page!

In Internet Explorer:

  1. Go to Tools > Internet Options
  2. In the text field beside "Address:" (Home Page section), type http://www.northernminer.com
  3. Click <OK>
  4. Click the "Home" button in the toolbar

In Netscape:

  1. Go to Edit > Preferences
  2. In the left window pane choose "Navigator"
  3. On the right side where it says "Navigator starts with", choose the "Home page" button
  4. In the Location text field type http://www.northernminer.com
  5. Click <OK>
  6. Click the "Home" button in the toolbar

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